Standard transfers take 2 business days. For example, if you initiate a payment at 12pm CST on a Monday, the funds will be in the agent's bank account by end of day on Wednesday.

Expedited transfers will be in the recipients bank account by the next business day. For example, if you initiate a payment at 12pm CST on a Monday, the funds will be in the agent's bank account by end of day on Tuesday.

IMPORTANT: All payments must be made prior to the 4pm CST cutoff time for them to reach the recipient in these time frames, otherwise, you'll need to add 1 business day to the time frames above.

Payments do not post in bank accounts on Saturday, Sunday or bank holidays. So if a payment was sent on Thursday before the cutoff time of 4pm CST, it will post in the recipients bank account on Monday. 

Fees for Payments

There are no fees for the Standard option. If you choose the Expedited option there is a fee for the transfer and you'll be prompted to choose who should pay the fee:

If you choose Company then the company will pay the fee, so in the example below the agent's commission is $951.00 and the fee is $3.00 so the company's cost will be $954.00.

If you choose Agent, then the fee will be passed thru to the agent. For the same example, the agent will now be paid $948.00 because of the $3.00 fee so the total cost to the company will be $951.00.

Click the Confirm button at the bottom of the page and you're payment will be initiated.

All of your payments will be shown in the Payment Transfer Log under the ACH Transfer menu. Click here for more information about the payment transfer log.

Did this answer your question?